At The Rewards Department LLC, we want you to feel confident about your investment in our ecommerce courses. If you are not satisfied with your purchase, we offer a clear and fair refund policy.
30-Day Money-Back Guarantee
- You may request a full refund within 30 days of your purchase if you are not satisfied with the course.
- Refunds will only be issued to the original payment method used at checkout.
Eligibility for Refunds
Refund requests will be considered if:
- The request is made within 30 days of purchase.
- You have not completed more than 50% of the course content.
- You provide a valid reason for dissatisfaction (to help us improve our services).
Refunds will not be granted if:
- More than 50% of the course has been accessed or completed.
- The request is submitted after the 30-day refund window.
- The purchase was made during a special promotion or final sale clearly marked as non-refundable.
How to Request a Refund
To request a refund, please contact us with your order details at:
📍 The Rewards Department LLC
816 Willard St Apt 312
Quincy, MA 02169-7498
📞 +1 (351) 214-4550
📧 info@therewardsdepartment.com
We will review your request and respond within 5–7 business days.
Course Cancellations by Us
In the rare event that The Rewards Department LLC cancels a course, you will be offered either:
- A full refund, or
- The option to transfer your enrollment to another course of equal value.
Processing Time
Approved refunds may take 5–10 business days to appear on your original payment method, depending on your financial institution.